QMS Medical Allied Services Ltd (“we,” “our,” “us”) operates the DITI Program, Joy of Life mobile application (“DITI App” or “the App”).
We are committed to protecting your privacy and maintaining transparency in how we handle your personal information.
By using our App, you agree to the practices described in this Privacy Policy
1. Information We Collect
We collect and process limited personal and health-related data to provide you with a personalized experience and ensure proper delivery of our services.
a. Information You Provide
When you use our App, you may voluntarily provide:
- Personal details: name, phone number, and email address
- Health information: weight, height, BMI data, diet preferences, and consultation notes
- Appointment information: scheduled dates, reminders, and consultation details
b. Automatically Collected Information
We may automatically collect non-personal information for improving app functionality:
- Device details (model, OS version)
- Device or other identifiers
- Diagnostic and usage data
We do not collect your location, photos, contacts, or payment information.
2. How We Use Your Information
Your data helps us to:
- Manage and schedule appointments
- Track your diet and BMI progress
- Facilitate consultations with doctors or dieticians
- Send reminders and notifications
- Provide personalized health recommendations
- Improve user experience and app performance
3. Data Sharing and Disclosure
We respect your privacy — we do not sell or rent your data to any third party.
Information may only be shared in the following limited cases:
- Healthcare and service partners: For diagnostic or dietary consultations
- Technical service providers: For app hosting, storage, and maintenance
- Legal or regulatory authorities: When required to comply with applicable laws
All third parties are bound by confidentiality and data protection obligations.
4. Data Security
We use appropriate technical and organizational safeguards, including:
- Encryption in transit for all sensitive data
- Secure cloud-based storage and controlled access
- Regular security reviews and updates
While we take all reasonable precautions, no electronic storage method is 100% secure.
5. Data Retention and Deletion
We retain data only as long as necessary to:
- Provide our services,
- Meet legal or regulatory requirements, and
- Improve user experience.
Currently, users cannot delete their data directly within the App.
However, you may request deletion or correction of your information at any time by contacting us at info@qmsmas.com.
6. Your Rights
Depending on your region, you may have rights to:
- Access or receive a copy of your personal data
- Request correction or deletion of your data
- Withdraw consent to data processing
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at info@qmsmas.com.
7. Children’s Privacy
Our App is suitable for general audiences (rated 3+).
We do not knowingly collect or process personal data from children under 13 years of age.
If we become aware of such data, it will be deleted promptly.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on our official website with a new “Last Updated” date.
Continued use of the App after such updates indicates your acceptance of the revised terms.
9. Contact Us
If you have any questions, feedback, or privacy-related concerns, please contact us:
QMS Medical Allied Services Ltd
Email: info@qmsmas.com
Phone: 022 6288 1111
Website: https://qmsmas.com